vmware view black screen connection to the remote computer ended

VMware View - The connection to the remote computer ended . As always before performing anything; check, double check, test and always ensure you have a backup. I would strongly recommend not to use IP:s, use proper FQDN:s instead, you will never be able to secure it or loadbalance properly if using IP:s. As priously 4172 TCp are opend. have you open up all the ports required in your VPN rules? Check the Windows Registry of the guest operating system (such as the RDS host where View Agent is installed). Please type your message and try again. Yes, you need to do all 3 steps - http://communities.vmware.com/docs/DOC-14974. Copyright © 2017 VMware, Inc. All rights reserved. Re: The connection to the remote computer ended. This is RDSH server farm with 3 RDSH server on one farm. from the expert community at Experts Exchange We're running a trial to test a View deployment. Still for testing we use Ips, for production we may use FQDN. C:\Users\username\AppData\Local\VMware\VDM\logs. This tool uses JavaScript and much of it will not work correctly without it enabled. As i clear priviously , Many of time i connected to Pool as. Note! Follow all of the steps in this document and watch the video for assistance. The following VMware KB details this error and how to troubleshoot. Unlinking the new CIS GPOs I found I could now connect to my View desktop succesfully so it definatley a setting in the CIS GPOs. My guess is that when you connect  to security server through VPN and try to launch desktop, the ExternalURL provided by connectiion server will have the external facing IP of security server in it, which the client will not be able to connect to since it is in VPN (part of internal network). Do you have PCoIP Secure Gateway option enabled? Not choosing the correct protocol, there is RDP and PCoIP to choose from. In the end I found the cause to be the following setting: “System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing Enabled”. We will take RDP to the network in US via VPN. All advice, installation/configuration how to guides, troubleshooting and other information on this website are provided as-is with no warranty or guarantee. Please turn JavaScript back on and reload this page. The only thing that has changed was I had been applying and testing the CIS benemarks for Windows 8 in some new GPOs I had created, it had to be those what had broken it, so I set out trying to find which setting. This is how others have fixed it. While I try accessing from the local desktop I'm able to login, I can see the Pools list and I'm able to select my appropriate pool and connect..I'm getting a black blank screen for a while and then it automatically disappears with the following error message;;; The connection to the remote computer ended. vikramjammula Jan 3, 2019 12:17 PM ( in response to BenFB ) I am able to connect my VDI using 4.9 version of client without any firewall issues and I am connecting from home so I don't think firewall will be an issue here. I'm working in RIM support. As per your instruction , my connectivity problem is solved Now. I can't find the actual problem . http://communities.vmware.com/docs/DOC-14974. ... "The connection to the remote computer ended" In 99% of cases this is usually due to missing firewall rules between the View Client (thick/thin client) and the View Agent (virtual desktop). User logging get ended and in view managers i see warning "the pending session on machine for user has expired". I have deployed vmware view/Composer/connection server .i have problem of given error as some time i can connect to connection smoothly and some time it gives an error. All user trying to connect by PCoIP. Note! 2)Open TCP/UDP ports for 4172 in my firewall . "compnay\my.name","Warn","3/4/2013 1:07 PM","Agent","The pending session on machine VM-VIEW7R2001 for user compnay\my.name has expired","POOL:view7regional02 DESKTOP:VM-VIEW7R2001 ", "farrukhndm1" the steps you mentioned are the steps described here -, Solved: "the connection to the remote computer ended", Re: "the connection to the remote computer ended", http://communities.vmware.com/docs/DOC-14974, Virtualizing Business Critical Applications. It didn't. If any are not done or not done correctly you will get this symptom. Not configured the PCoIP Tunnel correctly, have a look at the config options for the connection broker. For the firewall rules..I'm checking with my Network Support Group people. I tried to Connect from windows7, but same black screen come and its disconnected. I've installed the view client on my local desktop and did appropriate firewall / proxy settings. This tool uses JavaScript and much of it will not work correctly without it enabled. In 99% of cases this is usually due to missing firewall rules between the View Client (thick/thin client) and the View Agent (virtual desktop). Ok, keep in mind if you are using VPN to access the company network then a View Security server isn't  really needed as you could connect directly to a connection broker. The tough job was going through each setting and testing it to find which (initial guess work was not sucessful). have you open up all the ports required in your VPN rules? Main reason was "the connection to the remote computer ended" was PCoIP secure Gateway was not enabled. and now i open both UDP/TCP. i changed these option, 1)Enabled:PCoIP Secure Gateway , Use PCoIP secure Gateway for PCoIP connection to desktop ( Connection Server settings. PCOIP works fine. This setting being configured to enabled, caused a conflict with the View 4.5 connection server settings in the environment which resulted in connections to the View agent from a View client with this policy setting to be rejected. However it only affected my test Windows 8 clients which were previously working. http://bright-streams.com/?p=165. Re: The connection to the remote computer ended in view 4.6 mittim12 Apr 26, 2011 6:14 AM ( in response to virtualkannan ) Ok, keep in mind if you are using VPN to access the company network then a View Security server isn't really needed as you could connect directly to a connection broker. When i checked connection server Monitoring-Events "WARN : The pending session on machine xxxx for user xxx has expired" but i tried again and agin its connects. User in connection going to RDSH 3 and get disconnect. (adsbygoogle = window.adsbygoogle || []).push({}); Recently I found myself looking at an error which I've seen many times before with different customers View environments in which they are unable to connect to desktops getting the following error.. "The connection to the remote computer ended". Please turn JavaScript back on and reload this page. Are you connecting to a security server from outside of the network? Find answers to VMware View connection to the remote computer ended. Everything works great inside the LAN, but when trying to access our security server outside the LAN the client connects, validates credentials, allows you to choose a desktop and connects to it, but then closes and simply says: 'The connection to the remote computer ended.' Veeam CBT Data is Invalid - Reset CBT Without Powering Off VM, View 7 Administrator Blank Error Dialog/Window After Upgrade, vSphere Transparent Page Sharing (TPS) in Horizon View 6.1, Mouse Cursor Disappears on a Windows 8.1 View Desktop Following Update, VMware View - The connection to the remote computer ended, Reset 3COM Switch to Factory Defaults (Forgot Password), SCCM 2012 - Software Center Unable to Download Software 0x87D00607, Disk Consolidation Needed - Unable to access file since it is locked, Moving BT Infinity DSL from Master Socket to Any Household Extension Socket, Creating/Adding a Raw Device Mapping (RDM) to a Virtual Machine, VMware Visio Stencils - Diagram and Icon Library. This could be a few things, most likely that port 4172 UDP/TCP is not opened in the firewall. Error: You don't have JavaScript enabled. please help me. And tried to connect to the Desktop using View client from my local desktop. But after few tries it connects smoothly as shown "Event" . We are in testing process of VMWare View 4.6. Whilst the information provided is correct to the best of my knowledge, I am not reponsible for any issues that may arise using this information, and you do so at your own risk. IHAC who is not able to access the VDI environment from the internet using balst. Any ideas? The black screen is typical of a firewall/port issue when trying to access a remote computer.

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